POPIA Compliance

1. Introduction

MzanziReg South Africa (PTY) LTD (Registration Number: 2024/853714/07) is committed to protecting your privacy and ensuring the security of your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our company registration and compliance services.

2. Information We Collect

We collect and process the following types of personal information:

Identity information (name, ID number, passport details)
Contact information (email, phone number, physical address)
Business information (company name, registration number, directors)
Financial information for payment processing
Information required by CIPC and SARS for registration purposes

We collect this information directly from you when you engage our services or through authorized third parties with your consent.

3. How We Use Your Information

We process your personal information for the following purposes:

To register your company with CIPC and other regulatory bodies
To facilitate tax registration with SARS
To provide ongoing compliance services
To communicate with you regarding our services
To comply with legal and regulatory requirements
To improve our services and customer experience

Legal Basis for Processing: We process your personal information based on your consent, contractual necessity, and compliance with legal obligations.

4. Information Sharing and Disclosure

We may share your personal information with:

Companies and Intellectual Property Commission (CIPC)
South African Revenue Service (SARS)
Other government agencies as required by law
Service providers who assist us in delivering our services

We ensure that all third parties who process your information comply with POPIA and maintain appropriate security measures.

5. Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

Secure servers and network infrastructure
Encryption of sensitive data
Access controls and authentication mechanisms
Regular security assessments and updates
Employee training on data protection

While we take reasonable steps to secure your information, no electronic transmission or storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill the purposes for which it was collected
Comply with legal and regulatory requirements
Resolve disputes and enforce our agreements

Typically, we retain company registration records for 5 years after the termination of our business relationship, or as required by law.

7. Your Rights Under POPIA

As a data subject, you have the right to:

Access your personal information in our possession
Request correction or deletion of inaccurate information
Object to the processing of your personal information
Lodge a complaint with the Information Regulator
Withdraw consent for processing, where applicable

To exercise any of these rights, please contact our Information Officer.

8. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy periodically.